Refund and Returns Policy

Effective date: October 17, 2026

Bejagadget wants every gadget to arrive in working order and exactly as ordered. When that does not happen, this policy explains how we put it right, and when a return is not possible.

What qualifies for a return

We accept returns in three situations:

• Manufacturing defect: the product has a flaw in its materials or workmanship.
• Damage in transit: the product arrived damaged because of shipping.
• Wrong item: you received a different product from the one you ordered.

We cannot accept returns for a change of mind, incorrect size expectations or personal preference. If you are unsure whether a product suits your needs, contact us before you buy and we will gladly help.

Every product we sell is brand new and shipped in its original packaging. Damage caused by misuse, an accident or normal wear after delivery is not a manufacturing defect and does not qualify for a return.

Time limit

Return requests must reach us within 30 days of delivery confirmation. Requests received after that window cannot be accepted, so please check your order soon after it arrives.

Reporting damage

If your order arrives damaged, report it within 72 hours of delivery. So that we can handle the claim quickly, please send photos of:

• the damage to the product itself;
• the outer shipping box and its condition;
• the shipping label, clearly readable;
• the inner packaging materials.

How to start a return

• Email support@bejagadget.com with your order number and a description of the problem, plus the photos above for damaged items.
• We review your request and confirm whether it qualifies within 1-2 business days.
• If approved, we send you return shipping instructions.
• Send the item back following those instructions.
• Once it arrives and has been inspected, we process your refund.

Please keep the item, its original packaging and any accessories until your request has been resolved, as they help us inspect the product. If a request does not qualify, we will explain why in our reply.

Return shipping

For approved returns of defective, damaged or wrong items, we pay the return shipping. You will not be charged for sending back a qualifying item.

How you are refunded

Refunds go back to the original payment method used at checkout. We do not offer exchanges or store credit at this time.

Refund timing

After we receive and inspect the returned item, refunds are usually processed within 3-7 business days. Your bank or payment provider may need some additional time before the amount appears on your statement.

Cancelling an order

To cancel an order, contact us as soon as possible at support@bejagadget.com. Orders that have already been processed or shipped may not be eligible for cancellation.

Contact

• Email: support@bejagadget.com
• Phone: +1 (573) 908-9888
• Hours: Monday-Saturday, 9:00 AM - 6:00 PM CT