Frequently Asked Questions

Short answers to the questions we hear most at Bejagadget. If yours is not here, write to support@bejagadget.com.

Gadgets and fit

Will a holder, stand or case fit my device?

Every product page lists the screen sizes, dimensions or connector type it works with. We describe compatibility by size and standard rather than by model, so compare the numbers with your device, including any case, before ordering.

Will the car accessories fit my vehicle?

Most are designed to fit a wide range of cars, SUVs and trucks, but consoles, visors, seat gaps and window slots differ. The measurements are on each product page; a quick check with a tape measure saves a mismatch.

Can the kitchen tools go in the dishwasher?

It depends on the item. When a tool is dishwasher safe, its product page says so. Otherwise, warm soapy water and a thorough dry are all it needs. Always dry blades before storing them.

Do any gadgets need batteries or power?

Most of our tools are fully manual. Items that use batteries or a cord, such as clocks or charging docks, state it clearly in their description.

Orders and delivery

How long until my order arrives?

We process orders within 0-1 business days. Once shipped, standard delivery takes 2-3 business days.

What does shipping cost, and where do you deliver?

Standard shipping is free on every order, with no minimum. We deliver to all 50 U.S. states. International shipping is not available.

How do I follow my parcel?

When your order leaves us, we email you a tracking number. You can use it on our Track Your Order page at any time.

Are the products new?

Yes. Everything sold by Bejagadget is brand new and arrives in its original packaging.

Paying

Which payment methods can I use?

We accept Shop Pay, Visa, Mastercard, American Express, Discover, Diners Club, Elo, JCB, and UnionPay. The options for your order are shown at checkout.

Is my payment information safe?

Yes. Checkout is powered by Shopify Payments, encrypted with SSL and compliant with PCI-DSS. Your full card details are never stored on our servers.

Returns and refunds

Which items can be returned?

We accept returns for manufacturing defects, damage in transit or a wrong item received, provided you contact us within 30 days of delivery. Returns for a change of mind or personal preference are not accepted. Full details are in our Refund and Returns Policy.

How do I start a return?

Email support@bejagadget.com with your order number, a short description of the problem and photos where relevant. We review every request within 1-2 business days.

When will I get my refund?

After the item is back with us and inspected, the refund is processed within 3-7 business days to your original payment method. Your bank may need a little extra time to show it.

Talking to us

How can I reach customer support?

Email support@bejagadget.com or call +1 (573) 908-9888, Monday-Saturday, 9:00 AM - 6:00 PM CT. We reply within 1-2 business days.